Bilingual Customer Service Representative (English/Spanish)
Core
Bilingual customer service representative managing orders, pricing negotiations, and inventory replenishment for Motion Industries.
Role type
Bilingual customer service representative (sales & operations)
Builds
Order fulfillment, pricing strategies, and inventory management for industrial customers
Domain
Industrial supply / Manufacturing
Required skills
Bilingual communication (English/Spanish), order processing, pricing negotiation, inventory management, customer relationship building, multi-tasking, basic computer literacy
Preferred skills
Industry experience, product knowledge
Responsibilities
Respond to customer inquiries about products, provide quotes, process orders via phone/fax/email, negotiate sales and purchase prices, adjust prices for non-contracted customers, build client relationships for repeat business, replenish branch/distribution/inventory, determine shipping methods, process returns, accelerate pending orders
Seniority
Entry-level to Mid-level, hands-on IC