Audit Specialist
Core
Partner with insurance customers to understand their claims processes and maximize the value of CCC's Audit and Workflow solutions.
Role type
Client Success Audit Specialist
Builds
Audit rule templates and solution enhancements for the insurance industry
Domain
Insurance technology / Claims management
Deliverable
production ML models | product features
Required skills
Business rule development, data analysis, customer consulting, project management, presentation skills, troubleshooting
Preferred skills
Knowledge of insurance claims process
Technologies
Microsoft Word, Excel, PowerPoint, CCC Audit rules engine
Responsibilities
Lead discussions with customers to understand business guidelines and claims processes; Develop and maintain business rules using the Audit rules engine; Conduct analysis of Audit rule results to identify patterns and trends; Consult with customers to provide actionable recommendations; Respond to troubleshooting requests; Partner with Product Development to propose solution enhancements