Sachbearbeiter Privatpatientenservice (m/w/d) - befristet
Core
Administrative processing of orders and ongoing care for private patients requiring respiratory therapy devices and accessories.
Role type
Customer service administrator (medical devices)
Builds
Respiratory therapy devices and accessories for private patients
Domain
Healthcare / Medical Devices
Deliverable
client delivery
Required skills
Order processing, cost estimation, contract implementation, data research, complaint handling, MS Office (Outlook, Excel, Word), ERP/WMS systems
Preferred skills
English (written and spoken)
Responsibilities
Process new orders and create cost estimates, ensure continuous supply for existing patients, implement insurance contracts and special conditions, research missing patient data, handle complaints and claims, advise patients on supply issues, optimize internal processes
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