Specialist MM & AV
Core
Design, deploy, and support the installation, maintenance, and operation of Multimedia and Audio Visual systems for students, researchers, and staff at UNSW.
Role type
Specialist Multimedia and AV Technologies (Hands-on IC)
Builds
Immersive, Multimedia, and Audio Visual services for education and research activities
Domain
Higher Education / Audio Visual & Multimedia Systems
Required skills
Audio Visual system installation and maintenance, control systems operation, technical planning, project coordination, diagnostic troubleshooting, stakeholder communication, process improvement, lifecycle planning
Preferred skills
Experience in large complex organizations, immersive technology implementation, data-driven trend analysis
Technologies
Audio Visual control systems, Multimedia systems, Help Desk platforms
Responsibilities
Provide on-site guidance and coaching to the AV team, carry out minor AV projects and installations, coordinate multiple concurrent projects with contractors, develop high-level diagnostic skills for team members, monitor incident data and recommend system improvements, plan and coordinate ongoing maintenance and upgrades, ensure accuracy of technical documentation, provide high-quality customer service and face-to-face instruction, act as a single point of contact for customers
Seniority
Specialist, hands-on IC
