Gaming Manager - Ramsgate Hotel
Core
Manage a modern gaming room with 32 machines, lottery facilities, and a dedicated bar, ensuring a premium, compliant, and welcoming experience for local guests.
Role type
Gaming Manager
Builds
Gaming room operations and customer service experience
Domain
Hospitality / Gaming
Required skills
Gaming operations management, compliance and safe gaming knowledge, team leadership, customer service, manual handling and physical task execution
Preferred skills
Prior experience as gaming attendant, supervisor, or manager, mentorship capabilities
Technologies
SA Lotteries systems, gaming machine hardware
Responsibilities
Know regular guests by name and foster a welcoming atmosphere, collaborate with the Publican to ensure smooth and safe room operations, mentor the team on gaming expertise, maintain high standards of customer service and compliance
Seniority
Mid-level, hands-on IC