Site Manager
Core
Lead the strategic leadership, operational performance, financial management, and service delivery of the South Bank Parklands precinct contract.
Role type
Senior Site Manager / Key Account Manager
Builds
Integrated services for a public precinct (South Bank Parklands)
Domain
Facilities Management / Public Asset Operations
Required skills
P&L management, budgeting, forecasting, commercial negotiations, workforce planning, labour optimisation, stakeholder management, subcontractor management, HSEQ compliance, operational technology utilization
Preferred skills
Facilities management, integrated services, precinct management, venue operations, public asset environments, workforce reporting platforms (UKG/Kronos, Power BI, Tableau), formal leadership or project management qualifications
Technologies
UKG, Kronos, Power BI, Tableau
Responsibilities
Provide strategic leadership across all contract operations and service streams; Ensure contractual obligations, KPIs, and service level agreements are achieved; Build and maintain trusted relationships with the client and key stakeholders; Drive service excellence, innovation, operational efficiency, and customer satisfaction; Lead financial performance including budgeting, forecasting, P&L management, and commercial negotiations; Oversee workforce planning, labour optimisation, and resource allocation; Develop high-performing teams through coaching, performance management, and succession planning; Champion safety culture and ensure compliance with HSEQ requirements; Utilise operational technology and business intelligence tools to improve performance; Ensure governance, compliance, risk management, and continuous improvement programs are implemented.
Seniority
Senior, hands-on IC with strategic leadership
