Production Tech - Bike Mechanic
Core
Repair, build, and tune bicycles to ensure they are safe and ready for customers; provide high-level technical support and lead the service area.
Role type
Senior IC bike mechanic (production technician)
Builds
Production-ready bicycles and custom builds
Domain
Consumer goods / Cycling / Retail
Deliverable
physical/clinical work
Required skills
Complex bike repair, bike building and pre-assembly, troubleshooting, precision craftsmanship, service area leadership, customer service
Preferred skills
Knowledge of new bike technologies, ongoing certification maintenance, inventory management
Technologies
Trek University Guide standards
Responsibilities
Troubleshoot and repair bikes efficiently, perform bike builds and pre-assemblies, lead the service area with high standards of organization, deliver best-in-class hospitality, maintain Trek University Guide Status, collaborate with Store Manager on daily tasks
Seniority
Mid-level, hands-on IC