Regional Manager, Clinical Excellence (Midwest)
Core
Lead a regional team to drive customer success, clinical excellence, and adoption of innovative medical technology (specifically dialysis) for healthcare providers.
Role type
Senior Manager, Clinical Excellence & Customer Success
Builds
Customer adoption programs, clinical strategies, and operational improvements for medical device implementations
Domain
Healthcare / Medical Devices (Dialysis)
Required skills
Nursing leadership, healthcare compliance, process improvement, data analytics, business planning, stakeholder management, team development
Preferred skills
MSN/MBA/DNP, medical device industry experience, dialysis technology expertise, advanced nursing certifications (CNE, NEA-BC, CPHQ, CNL, CMSRN, CCRN)
Technologies
Microsoft Office Suite (Word, Excel, PowerPoint)
Responsibilities
Coach and develop Clinical Excellence Managers; partner with sales on account expansion and implementation; support customer business reviews and escalations; develop regional clinical strategies for device utilization; collaborate with cross-functional teams on program alignment; manage relationships with healthcare stakeholders and regulatory bodies.
Seniority
Senior, hands-on IC with people leadership