Customer Experience Agent - Exclusive Hiring Event
Core
Serve as an information resource for billing, programming, and technical troubleshooting questions while promoting products and services to new and existing customers.
Role type
Customer Experience Agent (Technical Support & Sales)
Builds
DISH TV experience and related products/services
Domain
Telecommunications / Consumer Electronics
Deliverable
client delivery
Required skills
Technical troubleshooting, Billing support, Customer service, Product promotion, Multitasking, Problem solving
Responsibilities
Handle back-to-back tech support or customer service phone calls, Engage with consumers to provide solutions for technical issues, Promote additional products and services
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