Support Engineer, Region Services
Core
Linux technical support engineer for AWS Region Services, solving internal operational issues and supporting sensitive workloads in isolated regions.
Role type
Senior Linux Systems Support Engineer (Cloud Operations)
Builds
Secure, scalable cloud environments for sensitive government and enterprise workloads
Domain
Cloud Infrastructure / Linux Systems Administration
Required skills
Linux systems administration, scripting (Python/Ruby/Perl), distributed systems, networking, change management, incident response, run-book creation, technical writing, on-call rotation
Preferred skills
Cloud computing concepts, load balancer/switch/router configuration, failure mode analysis, mentoring
Technologies
Linux, Python, Ruby, Perl, AWS internal AI systems, change management systems
Responsibilities
Troubleshoot and resolve complex internal operational issues, prepare and review operational dashboards, modify systems via change management, write run-books for new services, participate in on-call rotations, create technical tutorials and articles, mentor new hires
Seniority
Senior, hands-on IC