Communications Business Analyst, Operations Internal Communications
Core
Business Analyst driving strategic shifts and business decisions for Amazon's Global Operations workforce through data analysis, storytelling, and automated solutions.
Role type
Senior IC Business Analyst (Internal Communications & Operations)
Builds
Measurement frameworks, AI-powered automation, dashboards, and analytical narratives for 1M+ Operations employees.
Domain
Internal Communications, Operations, Data Analytics
Required skills
Data analysis, SQL, Tableau/Power BI/Quicksight, Python, AI tools (Kiro/Quick Suite), stakeholder management, executive reporting, requirement gathering, data visualization
Preferred skills
Digital media/marketing strategy, database/data warehouse knowledge, A/B testing, MBA/advanced degree in statistics, scripting languages
Technologies
Python, SQL, Tableau, Power BI, Quicksight, Kiro, Quick Suite, Slack
Responsibilities
Own measurement frameworks (KPIs, baselines, benchmarks); Analyze content performance and employee sentiment to identify insights; Write analytical narratives for global business reviews; Advise regional teams on content strategy using data; Build AI-powered automation to reduce manual reporting; Design and maintain dashboards for non-technical stakeholders; Partner cross-functionally with tech teams to improve internal tools.
Seniority
Senior, hands-on IC