Systems Engineer II, Healthcare IT
Core
Own the operational health, availability, and performance of a fleet of over 7,000 healthcare endpoints (Windows, macOS, iOS, Android) across clinics and fulfillment centers.
Role type
Senior Systems Engineer (Endpoint Operations & SRE)
Builds
Automation tooling for device provisioning, patching, compliance enforcement, and configuration management
Domain
Healthcare IT, Endpoint Management, Cloud Infrastructure
Required skills
Scripting (PowerShell, Python, Bash, Perl, Ruby), Networking (HTTP(S), DNS, TCP/IP), Systems Administration (Windows, macOS), Root-cause analysis, MDM integration, Identity management (Active Directory, SAML/SSO), Vulnerability management
Preferred skills
Service-oriented architecture, Web services, AWS certification, Microsoft certification, 24/7 production environment experience
Technologies
Windows, macOS, iOS, Android, AWS, Active Directory, SAML, SSO, MDM, PowerShell, Python, Bash, Perl, Ruby
Responsibilities
Build reusable automation and tooling that scales fleet operations; Serve as tier 3 support for production healthcare endpoint infrastructure; Integrate device management platforms, identity providers, and operational tooling through scripting and APIs; Identify and remediate operational and security risks across the fleet; Build monitoring, alerting, dashboards, and metrics reporting for device health and compliance; Create and review SOPs, runbooks, and operational documentation; Participate in a 24x7 on-call rotation for critical infrastructure services
Seniority
Senior, hands-on IC