Software Development Engineer, FinTech/Customer Service Tech
Core
Build and maintain AI-powered self-service experiences, agent consoles, help centers, and policy-enforcement systems for customer service and FinTech workflows.
Role type
Software Development Engineer (Customer Service Tech & FinTech)
Builds
AI-powered self-service experiences, agent consoles, help centers, policy-enforcement systems, and FinTech content publishing workflows
Domain
Customer Service Technology / FinTech
Deliverable
product features
Required skills
software development, scalable code design, agile methodologies, data structures and algorithms, code reviews, technical requirement clarification, estimation, system design
Preferred skills
large-scale service design, complex software system delivery, security concepts, problem-solving in ambiguous scenarios
Technologies
programming languages, source management, build processes, testing frameworks
Responsibilities
Develop and test software components, collaborate on agile engineering teams, design and launch customer-centric solutions, conduct code reviews, mentor developers
Seniority
Junior to Mid-level, hands-on IC
