Business Intel Engineer II, Ring/Blink Customer Service Engineering and Insights
Core
Delivering next-gen reporting and analytics for Customer Service by building production dashboards, migrating legacy assets, and inventing AI-enabled analytics experiences.
Role type
Senior Business Intelligence Engineer (Analytics & Migration)
Builds
Amazon QuickSight dashboards, migrated Tableau assets, AI-powered analytics solutions
Domain
Customer Service Operations, Data Analytics, Cloud Infrastructure
Deliverable
dashboards & analysis
Required skills
Amazon QuickSight, Amazon Redshift, SQL, Python, Data Modeling, ETL, Tableau, Statistical Analysis, Data Visualization
Preferred skills
AWS EC2, DynamoDB, S3, Data Mining, Large-scale dataset processing
Technologies
Amazon QuickSight, Amazon Redshift, Tableau, Python, AWS
Responsibilities
Design and build production QuickSight dashboards end-to-end; Lead migration of legacy Tableau assets to QuickSight on Redshift; Write and maintain production SQL for modeling and reporting; Develop Python tooling for data processing and automation; Partner with stakeholders to define metrics and reporting strategy; Prototype AI-powered analytics using LLMs and agentic patterns.
Seniority
Senior, hands-on IC
