Middle UX Researcher
Core
Analyzes user signals impacting company goals, formulates problem hypotheses, conducts user interviews and usability tests, and validates solution hypotheses with clients to ensure usability and meet needs.
Role type
Middle UX Researcher
Builds
Internal trading platform (SaaS) for brokers
Domain
Fintech / Financial brokerage
Required skills
User interviews, usability testing, hypothesis formulation, solution validation, customer experience tracking, discovery process improvement
Preferred skills
Design sprint organization, coaching product teams on research, cross-functional collaboration
Technologies
On-site survey tools, satisfaction metrics
Responsibilities
Conduct user interviews and usability tests to pinpoint problem causes, validate proposed solutions with clients, track customer experience changes, improve discovery processes, coach product teams on independent research
Seniority
Middle, hands-on IC