IT Officer
Core
Provide IT support, system maintenance, and project implementation for departments and teams.
Role type
IT Officer (Infrastructure & Support)
Builds
IT solutions (internet, telephony, hardware, software) and system upgrades
Domain
Business services / IT Infrastructure
Required skills
PBX and IP telephony management, PC hardware troubleshooting, Windows OS administration, Active Directory management, Cisco router and switch configuration, project planning and monitoring, network troubleshooting
Preferred skills
Helpdesk system familiarity, project management system usage, complex data analysis, problem-solving
Technologies
Windows 7/8/10/2012, MS Active Directory, Cisco routers, Cisco switches, PBX, IP telephony
Responsibilities
Provide IT support to departments, perform routine system maintenance, troubleshoot priority needs, plan and implement projects, furnish IT solutions within budget, escalate and resolve issues
Seniority
Mid-level, hands-on IC