BCCHW Trainer
Core
Facilitate in-person onboarding and field training for Certified Community Health Workers while performing member appointments and quality audits.
Role type
Part-time BCCHW Trainer and Field Support
Builds
Operational readiness and service standards for community health worker programs
Domain
Healthcare operations and community health
Required skills
Training facilitation, onboarding, coaching, healthcare operations, customer-facing field roles, quality auditing, travel, member engagement
Preferred skills
Experience in training, onboarding, coaching, healthcare operations, customer-facing field roles
Technologies
N/A
Responsibilities
Lead in-person BCCHW onboarding, field training, and new hire orientation; Perform field observations and quality audits; Reinforce standards for hospitality, professionalism, documentation, compliance, and member experience; Travel to assigned markets to support onboarding and market launches; Complete member appointments and provide field support during staffing shortages; Serve as a role model for service delivery; Assist with recruitment activities; Adapt to evolving operational priorities
Seniority
Individual Contributor, part-time