Patient Service Coordinator (SOM DOM Bay Addiction Medicine)
Core
Front-desk operations for an addiction medicine clinic, managing patient intake, scheduling, insurance verification, and billing.
Role type
Patient Service Coordinator (Administrative)
Builds
Patient appointment flow and clinic administrative operations
Domain
Healthcare / Addiction Medicine
Deliverable
product features
Required skills
Patient registration, insurance verification, payment collection, appointment scheduling, data entry, phone communication, HIPAA compliance
Preferred skills
Customer service experience
Technologies
EPIC, Right-fax, EVS, RTE
Responsibilities
Check patients in/out and schedule follow-ups, verify insurance eligibility and demographic data, collect payments and issue receipts, answer phones and manage messages, scan documents into EPIC, process referrals and outside agency forms, manage missed appointment letters and bump lists.
Seniority
Entry-level, individual contributor