Business Analyst - SAO (Student Enrollment and Account Management (SEAM) -Student Accounts)
Core
Business Analyst supporting student billing systems, tuition calculation, and system integrations for Johns Hopkins University's Student Accounts.
Role type
Business Analyst (Financial Systems)
Builds
Student billing and payment systems
Domain
Higher Education / Financial Systems
Deliverable
product features
Required skills
Business process modeling, Requirements elicitation, User acceptance testing, JIRA management, Root cause analysis, System integration knowledge, Data integrity management, Stakeholder liaison, Agile methodology
Preferred skills
Higher education experience, Accounts receivable/billing experience, Document imaging systems (OnBase), Project management
Technologies
JIRA, OnBase
Responsibilities
Translate business needs into system requirements, Develop and coordinate user acceptance testing, Triage production issues and perform root cause analysis, Manage JIRA requests and prioritize business solutions, Partner with technical teams and vendors on system implementations, Document current and future business workflows
