Operations Coordinator
Core
Central hub of coordination for the Digital Systems team, managing workflows, customer inquiries, and cross-departmental handoffs to ensure efficient operations and project progress.
Role type
Operations Coordinator
Builds
Operational efficiency and project progress for internal departments, external customers, and vendors
Domain
Digital Systems / Operations
Required skills
inbox and work queue management, expense report handling, CRM record maintenance, pre-sales quote workflow management, tracking tool design, cross-departmental communication, problem-solving, attention to detail
Preferred skills
ability to juggle multiple priorities, customer-first mindset, ownership of routine workflows
Technologies
D365 CRM
Responsibilities
Manage team inbox and work queues; handle daily administrative tasks and customer inquiries; assist with expense reports; maintain accurate records in D365 CRM; document customer product configurations; manage pre-sales quote workflows from request to post-sale follow-up; design and maintain tracking tools and status reports for leadership visibility.
Seniority
Individual Contributor, mid-level
