Head of Operations
Core
Serve as an extension of the CEO to own decisions, communications, and workstreams, enabling the CEO to focus on highest-leverage priorities while driving strategic initiatives and operational excellence.
Role type
Executive Operations Lead (CEO Extension)
Builds
Company-wide processes, strategic initiatives, and operational workflows for a logistics SaaS platform
Domain
Logistics technology / SaaS
Required skills
Cross-functional project management, strategic execution, operational bottleneck identification, KPI tracking, business analysis, independent decision-making, process operationalization, stakeholder alignment
Preferred skills
Startup environment experience, high-growth scaling, complex information synthesis, proactive problem solving
Technologies
N/A
Responsibilities
Partner with CEO and leadership to drive strategic initiatives; own cross-functional project management for high-impact initiatives; triage and resolve incoming requests directed at the CEO; define and operationalize company-wide processes; act as a central hub for communication across teams; identify and fix operational bottlenecks; track progress against goals and KPIs; conduct analysis to inform business strategy and growth opportunities; serve as a trusted advisor to the CEO on strategic and operational matters
Seniority
Senior, hands-on IC
