Head of Networks
Core
Owns strategy, architecture, service design, and delivery quality of the MSP's networking practice across a multi-tenant client base, accountable for a standardized, secure, automatable networking fabric spanning campus, data centre, cloud, and edge.
Role type
Senior leadership IC (Head of Networks)
Builds
Repeatable managed network services with predictable margin and measurable service outcomes
Domain
Managed Service Provider (MSP) / Enterprise Networking
Required skills
Enterprise/service-provider networking leadership, secure networking (SASE/SD-WAN/ZTNA), multi-tenant managed network services design, network automation and infrastructure-as-code, major-incident response, network security and compliance frameworks, technical team leadership, executive client communication
Preferred skills
None stated
Technologies
SASE/SSE, ZTNA, SD-WAN, secure web gateway, CASB, Fortinet, Palo Alto, Cato, Cisco, Zscaler, Netskope, HPE Aruba Central, Juniper Mist, Cisco Meraki/Catalyst, Azure, AWS, BGP, OSPF, VLANs/VRFs, QoS, multicast, IaC, configuration management, network telemetry, flow analytics, AIOps, Ubuntu Server, Docker, Tacacs, Radius, Syslog, Grafana, TSDBs
Responsibilities
Drive strategy for the network platform and review current MPLS platform, architecture, and risk register; Review and analyze existing network roadmap to design, architect, and implement the next generation network; Lead a network automation transformation to improve efficiency and reduce risk; Conduct capacity planning for organic and exceptional growth; Participate in pre-sales activities and win strategies; Ensure proposed client solutions are feasible and aligned with core network platforms; Participate in CAB to assess change requests impacting the core network; Maintain the Risk Register for the core network; Develop core network platform metrics and reports for executives; Maintain architectural blueprints; Assess impact of enterprise-level initiatives on Service Provider platforms; Act as a trusted adviser on technology vendor and solution decisions; Develop TCO models; Respond to major incidents; Provide technical mentoring and leadership.
Seniority
Senior, hands-on IC with leadership responsibilities