Solutions Architect - Ecommerce Systems Integratio
Core
Designing and delivering tailored e-commerce integration solutions to unify commerce operations for brands and 3PLs.
Role type
Solutions Architect (Technical Integrations Specialist)
Builds
Unified operational layer connecting sales channels, ERPs, WMS, and 3PLs for e-commerce brands
Domain
E-commerce logistics, order operations, and enterprise software integration
Required skills
E-commerce platform knowledge (Shopify, Big Commerce, WooCommerce), ERP configuration (Acumatica), API integration, JavaScript (reading/understanding), system log interpretation, project management
Preferred skills
AI tooling fluency, basic JavaScript customization, experience with iPaaS/middleware (Boomi, Workato, Zapier), knowledge of fulfillment systems (Stitch Labs, Brightpearl, Cin7)
Technologies
Pipe17 platform, Acumatica, Shopify, Big Commerce, WooCommerce, Dell Boomi, Workato, Zapier, Stitch Labs, Brightpearl, Cin7, JSON
Responsibilities
Act as the single point of contact for customers to define success plans and guide implementation; Configure Pipe17 products based on customer requirements; Lead multiple projects during the implementation phase; Troubleshoot and resolve technical issues; Coach and educate customers on platform adoption; Collaborate with internal stakeholders to escalate technical issues and gather requirements
Seniority
Mid-level, hands-on IC
