Sustaining Operations Engineer
Core
Final point of escalation for operational troubleshooting and resolution of complex issues in Linux-based software-defined infrastructure, covering bare metal, virtualization, containerization, storage, networking, and orchestration.
Role type
Senior IC sustaining operations engineer (Linux/OpenStack/Kubernetes)
Builds
Fixes, workarounds, and upstream patches for the Ubuntu, OpenStack, Ceph, and Kubernetes ecosystem
Domain
Cloud infrastructure, Open Source, Linux Systems
Required skills
Advanced Linux troubleshooting, Deep debugging (gdb, pdb, tcpdump), Python/Go/C/C++ programming, Git source code management, Distributed systems knowledge
Preferred skills
Experience with LXD, OpenStack, Ceph, Kubernetes, QEMU/KVM, LXC/LXD, Postgresql, Mongo, Debian packaging
Technologies
Linux, KVM, Docker, LXC, LXD, Ceph, OVS, OVN, OpenStack, Kubernetes, Python, Go, C, C++, gdb, pdb, tcpdump, Git
Responsibilities
Resolve complex customer problems related to Ubuntu, OpenStack, Ceph, and Kubernetes; Debug issues and propose workarounds; Liaise with software engineers to produce patches; Participate in upstream communities; Provide subject matter expertise as final escalation point; Manage time effectively against priorities
Seniority
Senior, hands-on IC