Branch Manager Trainee - Outremont, Montreal
Core
Lead a medium-sized banking team to drive customer conversations, promote products, and ensure operational excellence in a branch setting.
Role type
Branch Manager Trainee (Retail Banking)
Builds
Customer relationships, branch business results, and team productivity
Domain
Personal & Commercial Banking
Required skills
Strategic thinking, advanced investing knowledge, credit process expertise, complex administrative oversight, business development strategy, team mentorship, regulatory compliance knowledge, scheduling optimization, escalation management
Preferred skills
Negotiation, problem-solving, community engagement
Technologies
MS Office, internet applications
Responsibilities
Mentor the team on advice-giving strategies for banking solutions, promote TD's image through community events, understand customer financial needs to provide appropriate solutions, act as the highest point of escalation for customer issues, oversee complex branch administrative duties for mutual funds and real estate credit, ensure optimal employee scheduling, develop and implement business development strategies, ensure accuracy of customer transactions, liaise with Wealth and Business Banking teams, cultivate a positive customer-focused work environment
Seniority
Trainee, leadership development track