LTSS Service Care Coordinator
Core
Coordinates holistic care management activities and develops personalized service plans for long-term care members to enable quality, cost-effective healthcare outcomes.
Role type
Senior IC care coordinator (long-term care)
Builds
Personalized service care plans and care management activities
Domain
Healthcare / Long-term care
Required skills
Care plan development, resource identification, provider coordination, member education, compliance documentation, on-site assessment, outcome monitoring
Preferred skills
Experience with vulnerable populations, knowledge of community resources (housing, employment, justice systems)
Technologies
Care management software, documentation systems
Responsibilities
Evaluate member needs and recommend care plans, coordinate between members/families and care providers, monitor care plan status and outcomes, provide resource support for housing/employment/justice needs, conduct on-site visits to assess needs, educate members on services and benefits, document activities for regulatory compliance
Seniority
Mid-level, hands-on IC