LTSS Service Care Manager - Behavioral Health
Core
Develops, assesses, and coordinates holistic care management for populations with significant mental/behavioral health needs to enable quality, cost-effective healthcare outcomes.
Role type
Senior IC behavioral health care manager
Builds
Care plans and service plans for members with complex mental/behavioral health needs
Domain
Healthcare / Behavioral Health
Required skills
Care plan development, member advocacy, home/site visits, crisis intervention, medication monitoring, community resource coordination, clinical guideline compliance, documentation
Preferred skills
Experience with major depression, bipolar disorders, schizophrenia, PTSD, substance use disorder
Technologies
Electronic care management systems
Responsibilities
Evaluate needs of high-risk members and recommend plans of care; act as liaison between members, families, physicians, and facilities; perform frequent home and site visits; educate members and caregivers on services and treatment options; coordinate community resources and service authorization; ensure appropriate referrals and provider identification; maintain accurate documentation and ensure compliance with clinical and state/federal guidelines.
Seniority
Mid-level, hands-on IC