Services Technician-W2
Core
Install, modify, repair, test, and service hardware, peripherals, cabling, and network systems for enterprise clients to minimize downtime.
Role type
Field IT Services Technician
Builds
On-site hardware and network infrastructure for Fortune 500 clients
Domain
IT Infrastructure / Enterprise Services
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, system installation, network cabling, software configuration, documentation, problem resolution
Preferred skills
PowerShell, Remedy, ITIL Foundations, MCSE/MCP
Technologies
PowerShell, Remedy, A+ certified systems
Responsibilities
Identify and resolve hardware/peripheral problems efficiently; install and test system hardware at customer sites; complete service call documentation for billing and warranty returns; participate in depot programs like Hot Swap and AR3D.
Seniority
Mid-level, hands-on IC
