Services Technician W2
Core
Configure, modify, repair, test, and service IT hardware and peripherals including desktops, laptops, servers, and mobile devices.
Role type
IT Services Technician
Builds
Maintained IT infrastructure and deployed software images
Domain
IT Operations / Hardware Support
Required skills
hardware troubleshooting, Windows OS, imaging software (Ghost, MDT, SCCM), PC/messaging/server software applications, basic scripting, vendor diagnostics
Preferred skills
LAN/WAN knowledge, automation techniques
Responsibilities
Configure hardware including desktops, laptops, mobile devices, servers; Deploy images and customize software based on provided work instructions; Identify and troubleshoot system hardware problems; Perform Quality Control inspections
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