Credit Controller
Core
Collect payments, manage accounts receivable (AR) ledgers for standard-risk clients, and ensure debt collection targets are met while limiting bad debt exposure.
Role type
Level I Credit Controller
Builds
Cash flow and healthy aging profiles for client portfolios
Domain
IT Services / Technology Solutions
Required skills
Debt collection, Accounts Receivable management, Dunning schedule adherence, Client communication, Billing query resolution, Audit compliance
Preferred skills
European languages, Credit assessment techniques, Problem-solving
Technologies
SAP, ERP systems, MS Excel
Responsibilities
Manage assigned portfolio of client AR for standard-risk accounts; Ensure timely collection of debts via phone, email, and portals; Monitor accounts to identify overdue balances and follow dunning schedules; Review held orders and operate 'stop' and 'release' activities within SLAs; Collaborate with Sales, Client Services, and Billing teams to resolve payment queries; Maintain accurate records of collection activities and contribute to month-end activities.
Seniority
Junior, hands-on IC