Client Support
Core
First point of contact for clients, resolving support issues, guiding them on the Trade View X platform, and driving client success.
Role type
Client Support Specialist
Builds
Client relationships and platform adoption for systematic trading users
Domain
Financial technology / Systematic trading
Deliverable
client delivery
Required skills
ticket resolution, client guidance, CRM management, upselling, community engagement
Preferred skills
customer service experience, commercial awareness
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