Student Experience Associate – Mandarin-Speaking
Core
Provide personalized support, onboarding, and administrative management for Mandarin-speaking students and families to ensure positive academic outcomes.
Role type
Student Experience Associate (Customer Success/Operations)
Builds
Student support processes and onboarding workflows for the Chinese market
Domain
Education Technology / International Student Services
Deliverable
client delivery
Required skills
Fluent Mandarin, Fluent English, Problem-solving, Remote work independence, Adaptability, Organizational skills, Technological confidence
Responsibilities
Provide personalized support to students and parents; Manage administrative processes (subject changes, withdrawals); Lead and improve onboarding processes; Organize orientation sessions; Collaborate with academic and product teams to resolve challenges.
Sourced via lever · Listed on CareerPlan, which tracks 877,000+ jobs from 20+ sources.
