Servicedisponent (m/w/d)
Core
Dispatching service technicians for field and workshop operations to ensure smooth repair workflows and maintenance schedules for construction machinery.
Role type
Service Dispatcher
Builds
Repair workflows and maintenance schedules for construction machinery
Domain
Construction equipment / Industrial services
Required skills
Scheduling and dispatching, Repair workflow management, Cost estimation, Contract processing, Project monitoring, Customer service
Preferred skills
Technical or commercial training background, Experience in technical customer service, Entrepreneurial mindset, Organizational skills
Technologies
MS Office
Responsibilities
Dispatch service technicians for field and workshop operations, Ensure smooth repair workflows and adherence to safety regulations, Prepare repairs and manage maintenance schedules, Handle customer inquiries regarding repairs and maintenance, Create cost estimates and process orders, Monitor project costs and timelines
Seniority
Entry-level to Mid-level