Technical Support Engineer - Azure Networking, Korean Speaker
Core
Provide Japanese and Korean-language technical support for Azure Networking customers, investigating and resolving complex networking issues.
Role type
Senior IC Technical Support Engineer (Azure Networking)
Builds
Customer outcomes via resolution of complex Azure networking issues
Domain
Cloud Infrastructure / Azure Networking
Deliverable
client delivery
Required skills
Azure Networking, TCP/IP protocols, OSI model, Network Administration, Wireshark, Windows/Linux, SDN, VPN, IPsec, DHCP, DNS, HTTP, MPLS, BGP, Layer 3/2, Proxy, Firewall
Preferred skills
Windows Azure Platform, Active Directory, Security, OS Internals, Hyper-V, Load balancing, Geo-redundancy, CDN
Technologies
Azure, Wireshark, Network Monitor, Message Analyzer, Hyper-V
Responsibilities
Investigate and resolve complex networking-related issues; Collaborate with global engineering and support teams; Coordinate with specialized engineering teams worldwide; Contribute to service quality improvements and knowledge sharing.
Seniority
Senior, hands-on IC