Technical Program Manager - Factory Vendor Strategy & Operations
Core
Define and drive strategy, operating model, and execution framework for the Cloud Accelerate Factory (CAF) vendor ecosystem, managing a global workforce of 1,500+ delivery resources.
Role type
Senior Technical Program Manager (Vendor Strategy & Operations)
Builds
Scalable delivery operations, workforce capacity models, and vendor governance frameworks for the Cloud Accelerate Factory.
Domain
Cloud services, vendor management, workforce operations, and business strategy.
Required skills
Strategic planning, vendor governance, SLA management, workforce capacity planning, financial modeling, data analytics, cross-functional program leadership, risk mitigation, stakeholder alignment.
Preferred skills
Experience with Copilot, agentic solutions, application modernization, cloud architecture, IT consulting.
Technologies
Data analytics tools, performance dashboards.
Responsibilities
Develop long-term workforce and investment strategies; establish vendor governance frameworks and performance management processes; deliver executive-level insights on utilization and financial outcomes; lead cross-functional programs to improve delivery scalability and operational efficiency; manage workforce investments and operational expenditures.
Seniority
Senior, hands-on IC with strategic oversight
