SR. Data Center Technician IT Support
Core
Hands-on IT support for preparing, installing, troubleshooting, replacing, and decommissioning datacenter hardware and cabling infrastructure.
Role type
Senior IC data center technician
Builds
IT datacenter technology and equipment
Domain
Data Center Operations
Deliverable
physical/clinical work
Required skills
hardware installation and diagnostics, cabling infrastructure management, security compliance, ticket resolution, hardware startup/shutdown procedures, data-bearing device destruction, ladder/stairs navigation, physical lifting
Preferred skills
coaching less experienced technicians, process improvement feedback, quality control assessment
Technologies
servers, switches, hard drives, solid-state drives, flash cards, racks
Responsibilities
Perform diagnostics and troubleshooting on IT equipment; Execute hardware installation, replacement, and decommissioning; Manage data-bearing device destruction and security compliance; Coordinate task assignment during manager absence; Escalate complex tickets and security vulnerabilities; Conduct quality control assessments of peer work.
Seniority
Senior, hands-on IC