Logistics Technician
Core
Coordinate warranty claims, process failed vendor hardware devices, and manage inventory tracking and asset reconciliation for IT equipment.
Role type
Logistics Technician (IT Hardware)
Builds
Warranty claim processes, RMA shipments, and accurate inventory records for IT assets.
Domain
IT Hardware Logistics and Supply Chain
Deliverable
physical/clinical work
Required skills
Inventory management, RMA processing, warehouse operations, heavy-load equipment operation (forklift/pallet jacks), security policy compliance, issue escalation
Preferred skills
Experience in IT environment logistics, knowledge of configuration management databases
Responsibilities
Process Return Merchandise Authorization (RMA) devices and coordinate with suppliers, maintain accurate logical and physical inventory records in management systems, reconcile inventory discrepancies, operate heavy-load movement equipment, escalate issues to management, notify management of stock shortages
Seniority
Entry-level, hands-on IC