Desktop Support
Core
Provide on-site and remote technical assistance to end-users for computers, applications, and peripherals across South Australia.
Role type
Desktop Support Technician
Builds
Operational IT environments for corporate employees
Domain
Corporate IT / Desktop Infrastructure
Deliverable
client delivery
Required skills
Windows OS support, desktop hardware troubleshooting, peripheral management, remote support, ticketing systems
Preferred skills
MacOS/Linux support, enterprise environment experience, CompTIA A+ or Microsoft Desktop Support certification
Responsibilities
Resolve technical issues remotely and on-site, support diverse desktop environments, prioritize multiple support requests, travel to client sites across South Australia
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