Duty Manager | Retail Manager - Event Cinemas Carindale
Core
Lead retail and front-of-house operations for a cinema, managing guest service, food & beverage, and team performance.
Role type
Senior IC retail manager (hospitality/entertainment)
Builds
Guest experiences, operational efficiency, and team capability
Domain
Hospitality + Entertainment
Deliverable
product features
Required skills
Leadership, guest service management, operational oversight, team coaching, commercial awareness, inventory management, conflict resolution
Preferred skills
Hospitality/F&B experience, RSA and First Aid qualifications, hands-on leadership style
Responsibilities
Oversee daily operations of retail, food & beverage, and front-of-house areas; lead, coach, and develop team members; drive sales through upselling and product knowledge; ensure compliance with food safety and cash handling standards; manage inventory, stock control, and rostering; resolve guest issues and maintain presentation standards
Seniority
Senior, hands-on IC