Software Engineer (SAP Development Support), IS&T Enterprise Systems
Core
Supporting and maintaining Apple's core enterprise applications (Sales, Retail, Services, Finance, Operations) built on SAP technology stack.
Role type
Senior SAP ABAP Production Support Engineer
Builds
Enterprise applications for Apple's Business, Partners, and Consumers
Domain
Enterprise Resource Planning (ERP) / SAP
Required skills
SAP ABAP development, S/4HANA (RAP, OData, CDS Views, SAP FIOR), IDOCs, BAPI, RFCs, Web services, Eclipse IDE, Production support, Issue management, System monitoring, Upgrades, Minor enhancements
Preferred skills
ABAP/CDS/HANA performance tuning, SAPUI5, SAP BTP Services, SAP SqlScript, API testing tools (Postman, SOAP UI), Web application debugging
Technologies
SAP ABAP, S/4HANA, HANA, Eclipse, SAPUI5, SAP BTP, Postman, SOAP UI, Chrome DevTools
Responsibilities
Monitor support quality and ensure process adherence, Identify technical improvement areas and automation opportunities, Attend to production issues timely during on-call shifts, Interact with SAP Support Functional, BASIS, and Security teams, Manage issues and perform proactive system monitoring, Execute upgrades and minor enhancements
Seniority
Mid-Senior, hands-on IC