Business System and Process Manager
Core
Manage complex global and regional initiatives for Pacific Operations to define, build, and roll out innovative technology and business process solutions that increase efficiencies and drive revenue.
Role type
Senior Business System and Process Manager
Builds
Technology and business process solutions for Reseller Operations, Online Store Fulfillment, Retail Fulfillment Logistics, Supply/Demand Management, and Product Operations
Domain
Supply chain, fulfillment logistics, and global operations
Required skills
Project management, process management, supply chain expertise, cross-functional collaboration, change management, SAP proficiency, requirement documentation, solution design, user acceptance testing, ROI validation
Preferred skills
Process re-engineering, operational issue resolution, consulting experience in hi-tech, leading large cross-functional projects, managing virtual teams
Technologies
SAP
Responsibilities
Lead cross-functional change management initiatives; devise and implement process solutions with business users and IS&T; project manage re-engineering implementations; ensure process integration globally; document and gain approval for business requirements; design final solutions with IS&T consultants; lead user acceptance testing and implementation; validate return on investment post-implementation
Seniority
Senior, hands-on IC