Sr. Manager, Internal Tools & Operations, WW Marketplace Platforms & Technologies
Core
Define vision and strategy for AI-driven internal business operations tools to automate processes at scale for the App Store, Apple Games, and Apple Arcade.
Role type
Senior Manager, Internal Tools & Operations
Builds
AI-driven internal business operations tools and platforms
Domain
Mobile app marketplace operations and digital transformation
Deliverable
production ML models
Required skills
AI tool development, digital transformation leadership, mobile app ecosystem knowledge, backend operations, product roadmap management, cross-functional partnership, value assessment framework design, 3rd party platform integration, production issue management
Preferred skills
Developer/consumer product development, content management, data analytics, ad-based tools, LLM ecosystem prompting, SQL, Tableau, Python, iOS platform expertise
Technologies
ChatGPT, Claude Code, Replit, SQL, Tableau, Python
Responsibilities
Develop and implement vision for new AI-driven internal tools; Establish value assessment framework for AI investments; Lead onboarding and adoption of AI for global teams; Define policies and governance for safe AI use; Improve core internal tools; Identify and deliver 3rd party platforms; Manage internal tools product roadmap; Manage store operations and production issues
Seniority
Senior, hands-on IC with leadership responsibilities
