WW RFO Program Manager
Core
Lead strategy, insights, and performance for Apple's Retail Fulfillment Operations (RFO) commercial and affordability programs, including Trade In, to improve customer engagement and product sales.
Role type
Senior Program Manager (Retail Fulfillment & Supply Chain)
Builds
Commercial roadmaps, management systems, tools, and process flows for Apple's global retail supply chain.
Domain
Retail operations, reverse logistics, eCommerce, and supply chain management.
Required skills
Program and project management, supply chain and reverse logistics expertise, eCommerce operations, strategic objective prioritization, data analysis, executive communication, vendor management, cross-functional collaboration.
Preferred skills
MBA or advanced degree, influence through collaboration, rapid adaptation, problem-solving in ambiguous environments.
Technologies
None explicitly stated.
Responsibilities
Lead program strategy from concept to launch, drive initiatives through ideation to implementation, assess business processes for improvement, define scope and feature prioritization, drive project execution and rollout, support new product introductions and seasonal campaigns, manage vendor relationships, lead executive-level communications.
Seniority
Senior, hands-on IC with strategic leadership.