Strategic Programs Manager
Core
Lead strategic fulfilment programs and roadmaps for Apple's Pacific Online retail operations, improving efficiency and customer experience from product delivery to returns.
Role type
Senior IC strategic programs manager (supply chain/retail)
Builds
End-to-end supply chain fulfilment processes and systems for Apple Online in Pacific countries
Domain
Retail e-commerce / Supply chain operations
Required skills
Program management, Business analytics, Supply chain strategy, Cross-functional collaboration, Requirements analysis, Stakeholder management, UAT planning, Reporting design
Preferred skills
Master's degree, E-commerce/Retail background, Mandarin proficiency, Strategic problem solving, Agile adaptability
Technologies
None explicitly listed
Responsibilities
Lead fulfilment strategy from concept to go-live, Build business cases for future capability roadmaps, Collaborate on requirements and dependencies for fulfilment roadmaps, Represent business in design playbacks and sign off on final designs, Drive program reviews to enhance efficiency and balance costs, Manage communications at senior management level, Partner with user groups for UAT planning and cutover
Seniority
Senior, hands-on IC
