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Software Engineer - Generative AI & ML

Shanghai, China💼 Full-time🗓 2026-08-03 → 2026-09-28

Core

Building multi-turn, conversational, agentic LLM-based applications and frameworks to support Apple customers across numerous lines of business.

Role type

Senior IC machine-learning engineer (generative AI & LLMs)

Builds

Multi-modal, multi-agent platform for customer support

Domain

Consumer technology / Generative AI

Deliverable

production ML models

Required skills

LLM fine-tuning, RAG architectures, vector-based retrieval, multi-agent orchestration, deep learning frameworks, data preprocessing, cloud deployment, machine learning libraries

Preferred skills

Multi-modal LLMs, STT/TTS systems, business partnership

Technologies

Rust, Python, PyTorch, TensorFlow, JAX, transformers, datasets, AWS, GCP

Responsibilities

Contribute to model development and fine-tuning workflows; Design and evaluate retrieval strategies for grounding large models; Prototype and benchmark multi-round agentic solutions; Partner with data and platform engineers for scalable deployment; Support localization and rollout of AI features across multiple markets.

Seniority

Senior, hands-on IC

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