Sr Software Engineer, Customer Systems

Sunnyvale, United States of America💼 Full-time🗓 2026-09-09 → 2026-09-28

Core

Design and build microservices powering low-latency, high-throughput customer experiences for Apple Support websites, iOS apps, and phone-based frontends.

Role type

Senior IC software engineer (Java/Spring microservices)

Builds

Customer support platforms (Genius Bar, AppleCare online support, contact center operations)

Domain

Consumer electronics / Customer support technology

Deliverable

production ML models | product features

Required skills

Java, Spring ecosystem (Boot, MVC, Security, Data, Cloud, WebFlux), JVM internals, microservices architecture, API design, distributed systems, networking protocols

Preferred skills

Tech lead experience, GenAI coding tools, Go/Python/Ruby, gRPC/GraphQL/OpenAPI, Redis/Memcached

Sourced via apple · Listed on CareerPlan, which tracks 854,000+ jobs from 20+ sources.

About Apple

Computers and Electronics Manufacturing194620Cupertino, California, USFounded 1976

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own. Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.