APAC Executive Relations Senior Representative
Core
Senior representative managing relationships between Apple Retail, consumers, and government agencies/regulatory bodies to resolve critical customer issues and ensure compliance.
Role type
Senior IC Executive Relations Representative
Builds
Trust and compliance frameworks for Apple Retail operations across APAC
Domain
Consumer electronics retail + Government relations
Deliverable
client delivery
Required skills
Government relations, crisis management, cross-functional stakeholder management, Mandarin (fluent), English (fluent), regulatory compliance, strategic communication
Preferred skills
Cantonese fluency, ambiguity navigation, complex issue evaluation, influence and presentation
Technologies
None stated
Responsibilities
Establish and nurture relationships with government officials on consumer matters; coordinate with Legal, PR, and Government Affairs to develop response strategies; manage retail consumer crisis response processes; attend government meetings and events; resolve individual customer concerns on a broader scale.
Seniority
Senior, hands-on IC
