Site Reliability Engineer, Enterprise Technology Services
Core
Automate operations, optimize infrastructure, and ensure reliability, scalability, and high performance for Apple's enterprise technology services across a hybrid, multi-cloud ecosystem.
Role type
Senior Site Reliability Engineer (SRE)
Builds
Identity management, factory/device support, infrastructure, platform, and collaboration tools supporting the Apple ecosystem
Domain
Enterprise Technology Services / Cloud Infrastructure
Required skills
Java or Python/Bash/LUA programming, Relational/NoSQL databases (Oracle, MongoDB), Linux, Networking (TLS/SSL, DNS, Load Balancers), Kubernetes, CI/CD, Incident management, Root cause analysis, Observability (tracing, logging, metrics)
Preferred skills
Prometheus, Splunk, Grafana, CloudWatch, Nginx, Envoy, NetScaler, AWS, GCP, Cryptography, Security standards
Technologies
Kubernetes, AWS, GCP, Oracle, MongoDB, Prometheus, Splunk, Grafana, CloudWatch, Nginx, Envoy, NetScaler
Responsibilities
Automate operational activities and optimize infrastructure across hybrid, multi-cloud ecosystem; Implement robust monitoring strategies ensuring system health, performance, availability, reliability, scalability, and high-availability; Harden systems with security controls such as WAF, DDOS Protection, vulnerability management and effective compliance practices; Instrument services for effective observability (tracing, logging, metrics, alerting) and SLOs/SLIs for accurate ecosystem health visibility; Troubleshoot production issues, eliminate performance bottlenecks, incident management and root cause analysis; Collaborate with cross-functional engineering teams across Apple, communicate effectively across timezones and cultures
