SUPERVISOR (A) TI
Core
Coordinate local IT operations for a water infrastructure project, ensuring technology availability, connectivity, and user support.
Role type
Senior IT Operations Supervisor
Builds
IT infrastructure and services for a water project
Domain
Water infrastructure / Utilities
Deliverable
infrastructure
Required skills
IT infrastructure management, network administration, vendor coordination, incident escalation, asset management, security compliance, technical reporting
Preferred skills
Experience in distributed operations, experience in sanitation or utilities projects, knowledge of Microsoft 365 and Entra ID, ITIL or Microsoft certifications, knowledge of Intune and Power BI
Technologies
Microsoft 365, Entra ID, VPN, Intune, Power BI
Responsibilities
Provide support for hardware, software, Microsoft 365, networks, telephony, and mobile devices; Install and configure technology equipment; Administer project IT infrastructure including computers, printers, networks, and internet links; Act as escalation point for technical incidents; Coordinate technology and telecommunications vendors; Control assets, licenses, and inventory; Monitor information security routines and access management; Prepare service monitoring reports
Seniority
Senior, hands-on IC with management responsibilities