Manager, Revenue Cycle - Cash Application & Payment Integrity
Core
Lead cash application, deposit reconciliation, credit balance, and refund operations for DME and Pharmacy businesses, ensuring accurate payment routing and financial controls.
Role type
Manager, Revenue Cycle Operations (Cash Applications & Payment Integrity)
Builds
Scalable processes and controls for multi-system payment environments, including EDI/remittance splitting and automated reconciliation.
Domain
Healthcare Revenue Cycle Management (RCM)
Required skills
Cash application leadership, deposit reconciliation, 835 ERA/EFT workflows, EDI remittance splitting, credit balance management, refund processing, financial controls design, team leadership, KPI development, operational risk management
Preferred skills
Healthcare RCM domain expertise, automation-first mindset, system conversion experience, process simplification
Technologies
835 ERA/EFT, EDI, clearinghouses, Revenue Cycle platforms, EFT, lockboxes
Responsibilities
Lead cash applications and ensure timely posting/reconciliation; Own end-to-end deposit reconciliation across banks, EFTs, and clearinghouses; Establish controls for cash accountability from deposit to final posting; Identify and resolve missing, duplicate, or misrouted payments; Standardize reconciliation processes and reporting; Partner with IT, Treasury, and Finance to resolve payment exceptions; Lead system implementations and design future-state automated processes; Oversee credit balance and refund resolution; Develop KPIs for posting timeliness and exception management.
Seniority
Manager, hands-on leadership